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Quality and Food Safety Policy

Ten Ren │ Your Safety is Our Priority

By implementing Ten Ren’s business concept of “Nature, Health and Friendly “and enforcing the“Reassurance、Reliability and Satisfaction “as our policy of food safety and quality, Ten Ren has considerable expertise and experience in making tea over the past 60 years, and aim to convey to our customers reliable yet assuring service and products.

Ten Ren │ Safety Keeper

In order to present more assuring and delightful products to our customers, Ten Ren has adopted the highest inspection standards on the quality of full production lines, and will pursue and commit to the strictest quality inspections in the future.

Ten Ren │ Monitor & Control

Ten Ren’s Catering
Raw Materials Products
Supplier Audits:
Conducting supplier audits to verify compliance of supplier’s products and processes, and those who fail to meet the requirements will be replaced.
Third-Party Inspections:
According to the relevant food safety and sanitation compliance, Ten Ren authorizes a third-party inspection company to perform random sample inspections throughout products.
Inspection Reports:
Suppliers are required to conduct raw material critical risk assessment at least once a year and to provide inspection reports periodically.
Ten Ren's food safety laboratory periodic inspections the appliances, ice cubes and drinking water for hygiene and safety.
Ten Ren’s Tea Leaves
Raw Materials Products
Batch Inspection:
According to CNS, Ten Ren authorizes SGS to perform 398 pesticide residue tests for every batch inspections throughout all raw materials. For every batch of raw materials over 1,000 kg should increase the number of inspections to avoid sampling errors.
Periodic Inspection:
Ten Ren authorizes SGS to implement random sample periodic inspections of raw material and products for tea throughout retail store and distribution channel.

Ten Ren │ Triple Guarantee

Ten Ren is the only company in Taiwan whose products have received three major certifications, FSSC22000, HACCP and ISO22000.

Ten Ren │ Be Safe Be Visible

Ten Ren regularly upload the relevant inspection reports to the SGS Food Safety Information Platform, so information is available for customers to access.


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